How to Set Up Your Email on a Phone or Computer (IMAP & SMTP Settings)

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You can read and send your hosted email from almost any mail app. All you need are the correct server settings — and cPanel will show you the exact ones for your account.

Find your exact settings

Log in to cPanel and open Email → Email Accounts.
Click Connect Devices next to the mailbox.
Note the Secure SSL/TLS Settings. Always use these rather than the non-SSL settings.

Typical settings

Username: your full email address (for example, you@yourdomain.com)
Password: the mailbox password
Incoming (IMAP): the server shown on Connect Devices, port 993, SSL/TLS
Incoming (POP3): same server, port 995, SSL/TLS
Outgoing (SMTP): same server, port 465, SSL/TLS, with authentication turned on

Tip: Choose IMAP if you check mail on more than one device — it keeps your phone, laptop and webmail in sync. POP3 downloads mail to one device and usually removes it from the server.

Adding the account

iPhone / iPad: Settings → Mail → Accounts → Add Account → Other → Add Mail Account.
Android: open your mail app, add an account and choose Other or IMAP.
Outlook: File → Add Account → Advanced options → let me set up my account manually → IMAP.
Apple Mail (Mac): Mail → Add Account → Other Mail Account.

If your app asks, choose to set up the account manually and enter the settings above.

Troubleshooting

Password rejected: make sure the username is the full email address, not just the part before the @.
Can receive but not send: check that outgoing (SMTP) authentication is turned on and uses the same username and password.
Certificate warning: use the server name exactly as shown on the Connect Devices page.

Still need a hand?